Our GP’s are doing phone consultations only unless if it needs to be seen face-to-face. Telehealth GP providers will be required to have an existing and continuous relationship with a patient in order to provide Telehealth services but with NSW Covid restrictions this has been exempted for the short term.

A relationship is defined as the patient having seen the same practitioner for a face-to-face service in the last 12 months, or having seen a doctor at the same practice for a face-to-face service during the same period.

Exemption- people under the age of 12 months or people who are experiencing homelessness.

Should you require a telehealth consult however you do not meet the above criteria to be bulk billed through Medicare we can organise a telehealth consult for a private fee please call us on (02) 99137682 to discuss.

A telehealth consultation is an over the phone appointment with your Doctor. It is important that you are maintaining your regular checkups and not neglecting your general health.

To book a telehealth consultation, contact the practice on (02) 99137682. At the time of your appointment your Doctor will call you. Please allow a one hour window surrounding your appointment, should your Doctor be running late. It may be useful to make a list of what you need to discuss during your consultation including any medications or referrals you may require. Please ensure that you are in a quiet room for your telehealth consultation.